Forum rss-feed


Help: Pico, sound volume of the bass guitar sound very low.

Most Recent

written by: geert

Great, glad you figured it out! :-)

written by: Yello0815

Thu, 11 Mar 2010 22:44:44 +0000 GMT


I adjusted the sound volume of the bass guitar sound and the master sound volume to the maximum (both to 120) in the sound effects setting, but still this sound is very muted when compared to the others. It requires quite hard pressing of the keys to be audible at all.

How can I increase the volume of the bass guitar sound?

The bass guitar is loaded in sampler 2 (factory setting) and I adjusted its volume in the sampler 2 control page.

I run EigenD 1.0.13 on a 2,33 GHz Macbook Pro with OS X 10.6.2.



written by: aaronw

Fri, 12 Mar 2010 14:25:44 +0000 GMT

Hi Thomas,

Can you upgrade to 1.0.14 please and see if the problem still persists. If it does please do contact me on or 01392 823000.

Kind Regards

Customer Support

written by: Yello0815

Sat, 13 Mar 2010 13:22:06 +0000 GMT

Hello Aaron,

I did an upgrade to EigenD 1.0.14. The sound of the bass guitar is still quite muted, when compared to the other sounds. Also I seem to have problems running the Pico from the left USB-port of my Macbook Pro. I will send you an Email.

Best regards,


written by: geert

Sat, 13 Mar 2010 16:21:23 +0000 GMT

Thomas, just a thought, how are you listening to the EigenD output? Through the speakers of a MacBook Pro? These don't let much bass through.

written by: Yello0815

Sat, 13 Mar 2010 21:02:30 +0000 GMT

Hmmm, you may have a point there ... . I will try to get some active speakers next week and try it again with these.

Thanks, regards,


written by: geert

Sat, 13 Mar 2010 21:11:21 +0000 GMT

You could try with headphones in the meantime.

written by: Yello0815

Sun, 14 Mar 2010 02:01:52 +0000 GMT

Yes, I had the same idea and that´s what I have just done some minutes ago. I took my old Sony ear plugs and tried them. They give a very over the top fat bass.

Well that was it. Oh man, dilettante olé. How stupid can one be? Aaaargh!

So, the bass guitar is just wonderful and I will go and get some proper speakers and send another apologizing E-mail to Aaron.

Thank you very much and best regards,


... plays some deeeep bass tunes ....

... and goes to bed now.

written by: geert

Sun, 14 Mar 2010 08:17:28 +0000 GMT

Great, glad you figured it out! :-)

Please log in to join the discussions