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Help: Not even lighting up.

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written by: riotofmyown

That's what I thought.

written by: riotofmyown

Tue, 13 Jul 2010 11:09:11 +0100 BST

Hey, I'm using the unstable Windows release and I can't even manage to get my Pico to light up, I've got the original download and the update and I can't seem to get it working at all.

Sorry I can't give more information, if you want any more just ask,

help?! D:

written by: aaronw

Tue, 13 Jul 2010 13:28:51 +0100 BST

Hi Riotofmyown,

Thanks for your post, this is a known issue with some Windows machines which we are currently working on resolving. Please can you log a bug report which will help our Software team analyse the problem further.

I will post back when we have an update on our progress.


Customer Services

written by: barjona

Wed, 14 Jul 2010 06:09:58 +0100 BST

I have the same exact problem. Two of my PC laptops do not detect the drivers. I looked in the driver-1.0.1 folder and the .inf file is called "EigenAlpha.inf". Does the Pico work on the same drivers as the Alpha? or can this be the problem?

written by: riotofmyown

Wed, 14 Jul 2010 21:56:34 +0100 BST

That's what I thought.

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