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What will I get with my Eigenharp?

Is the Eigenharp good value?

Why is the Alpha so much more expensive than the Tau?

What is the difference between the Eigenharp Alpha Pico and Tau? E.g. do they all come with the Arranger?

Can I engrave or customise an Eigenharp?

Does the Eigenharp have longevity – will I need to upgrade in a year?